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Terms & Conditions

By viewing and using this website you will be bound by the terms and conditions stated below.

You should carefully read the following Terms and Conditions. Your purchase, use of our goods and our website implies that you have read and accepted these Terms and Conditions. If you are under 18, you may use our website only with the direct involvement of a parent and/or guardian. To purchase from us over the Internet you must be over 18 years old.

Definitions

The following definitions shall apply to the terms and conditions set out below which govern these Terms and Conditions for use of the website.

“We”, “Us”, “Our”, “Our Company”, “Seller” and “Advanced LED Solutions”

Means subsidiaries, affiliates of Advanced LED Solutions and their respective employees, agents and independent contractors.

“You”, “Your”, “Purchaser”, “Customer”, “Client”, “Visitor”, “Visitors”, “User” and “Users”

Means the person, persons, user of, or visitor to the website, accessing the website or purchasing from the website.

“Website”, “Websites”, “Webpage” or “Webpages”

Means the Advanced LED Solutions Website and any links available from or within the website, but does not include any external websites or links to external websites not belonging to or controlled by Advanced LED Solutions.

“Good”, “Goods”, “Item”, “Product”, “Products”, “Materials”, “Accessories”

Means any goods offered, sold or supplied by us.

“GST”

GST means Goods and Services Tax within the meaning of A New Tax System (Goods and Services) Act 1999.

“Business Days” or “Working Business Days”

Working business days are from Monday to Friday usually between the hours of 9:00am – 4:00pm. Business days exclude weekends.

Ownership

You do not and cannot claim intellectual property rights or exclusive ownership to any of our goods, modified or unmodified. All goods are the property of independent content providers.

Unless clearly stated, our goods are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our company or its agents be liable for any damages including, but not limited to, direct, indirect, special, punitive, incidental or consequential, or other losses arising out of the use of or inability to use our goods.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Advanced LED Solutions and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, goods, services, videos, links or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

You accept that the Internet is not always a reliable and that system outages may occur. We will not be liable for any loss or damages including without limitation, indirect, direct, incidental, consequential or otherwise, loss or corruption of data or damage, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings arising out of or in connection with the use of this website or resulting from your access to, or use of, or inability to use the website and its content, whether based in contract, tort, negligence, statute or any other legal theory, and whether or not we know of the possibility of such damage to the extent permitted by law.

Through this website you are able to link to other websites which are not under the control of Advanced LED Solutions. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep our website up and running smoothly. However, Advanced LED Solutions takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

To the extent permitted by law, our maximum liability to you whether for breach of these terms, negligence or for any other common law or statutory cause of action arising in relation to these terms, the site or the content available through the site is limited to the face value of the goods purchased by you and any other related fees (such as delivery).

Advanced LED Solutions reserves the right to change its policy at any time without prior notice for any reason whatsoever and it is up to the user to ensure they are aware of the current policies in place.

We reserve the right to change or discontinue all or any aspects of the site or page at any time without prior notice for any reason whatsoever.

Errors, Omissions & Manifest Discrepancies

We reserve the right to correct errors or omissions in quotations, acknowledgments, orders, invoices, delivery fees or other documents relating to the goods or the agreement between us and you, whether or not the expression errors, omission and manifest discrepancies is contained in the document.

Modification or Variations

You are expected to check this page/document from time to time to take notice of any changes we made, as they are binding on you.

Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site. To find out more information, please contact us at hello@advancedled.com.au or alternately on 1800 354 566

Any such revision will be binding and effective immediately upon posting of the revised agreement on our website. We reserve the right to change, suspend or discontinue all or any aspects of the site at any time without prior notice for any reason whatsoever.

Your continued use of our site constitutes agreement to any revision of the terms and conditions of this agreement.

You are unauthorised to make any modification(s) to our goods, pricing, images or website and you shall not place any of our goods, modified or unmodified, on a diskette, CD, DVD, website or any other medium to fit your purposes unless provided with written consent from the respective author.

You also shall not offer them for redistribution or resale of any kind without prior written consent from our company.

You acknowledge and agree that:

All pictures and images of goods displayed on the website are for illustration purposes only, and the sizes and dimensions of goods may differ in real life;

You have read any corresponding written description of the goods prior to submitting your order;

The colour of the goods displayed may not represent the actual colour of the goods. Please refer to the goods description as to the colour you will be purchasing.

Where we provide dimensions and measurements in the descriptions of a good (where applicable or available), it is your responsibility to ensure that the actual size of each item is suitable for your purpose prior to submitting your order (including whether the good will be capable of delivery to your delivery address due to sufficient, appropriate and safe access); and

Any accessory featured with the goods is for illustration purposes only, and may be sold separately.

Copyrights & Trademarks

All trademarks, trade names, service marks, images, copyrighted work, logos, etc referenced herein belong to their respective owners/companies.

Advanced LED Solutions trademarks, names, logos, animations, images and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner.

Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of the website owner.

The written content displayed on this website is owned by its respective author (or approved from other parties) and may not be reproduced in whole, or in part, without the express written permission of the author.

Advanced LED Solutions ’s Blog & Social Media

Social media sites have their own Terms and Conditions. Any misuse of social media is subject to local and international laws.

We reserve the right to change or discontinue all or any aspects of the social media sites or pages at any time without prior notice for any reason whatsoever.

Should you have a question or any issues regarding our social media sites or a good please contact us by phone: 1800 354 566 or by email at hello@advancedled.com.au

Video Hosting, Content & Links

Advanced LED Solutions do not host any of the video(s) and video content shown/within its own website/server, including any links we add to our sites that re-direct you to video(s) and video content(s) which are uploaded by the popular online video hosting sites like Youtube.com, Vimeo.com, and other popular video hosts either directly or by an embed code.

Advanced LED Solutions cannot be held liable for any video content and any ads advertised before or after the video uploaded by members of 3rd parties’ websites.

All trademarks, trade names, service marks, images, copyrighted work, logos, etc referenced herein belong to their respective owners/companies.

Customer Service

We assure you that customer satisfaction is our top priority and we want our service at Advanced LED Solutions to reflect that principle. As we truly appreciate customers who take the time to let us know about their experiences with our company whether they are negative or positive.

All feedback is welcome! Email: hello@advancedled.com.au or call 1800 354 566

Offers, Quotations & Tenders

Any offer, quotation or tender by us will be open for acceptance for no more than 30 days from the date of issue unless otherwise specified in writing by us, and is subject to our right to withdraw offers, quotations and tenders early notwithstanding that the offer; quotation or tender does not state this right elsewhere.

All prices contained in any offer, quotation or tender are subject to alteration by us without notice after their expiry date, unless otherwise specified in writing by us.

Conditions and Changes to Sales, Purchases and Pricing

Prices are determined at the time of order and payment. Prices are subject to change without notice.

Accessories, features or additional goods are not included in any price unless clearly stated otherwise. This also includes goods, features and accessories in photos, layouts, any other attachment or link that have items that appear or may appear to have additional goods, features or accessories in, on or beside them.

Any additional features stated on this website may occur additional costs. If unsure, please contact us at hello@advancedled.com.au or alternately call us on 1800 354 566.

All prices quoted are in Australian Dollars and include local taxes (GST) at the checkout, unless stated otherwise.

Advanced LED Solutions reserve the right not to sell goods to any person, agent, wholesaler, government or company. If a person, agent, wholesaler, government or company has purchased goods through our online store, we reserve the right to refuse to give the goods and in turn, will provide a full refund.

An agreement for the sale of goods between us and you shall not come into existence if an order placed by you for the goods is not accepted by us. Any order for any goods must be accompanied by sufficient contact and delivery information to enable us to proceed with the order.

We reserve the right to change or discontinue all or any good(s) at any time without prior notice for any reason whatsoever.

Goods will be delivered to you by a courier of Advanced LED Solutions ’s choosing, unless clearly stated otherwise by you, during the purchasing process (this may occur additional costs).

Good(s) are sent using Registered Post or a Courier service they will only be sent to addresses where the purchaser can sign for delivery. If you are not at home when the delivery representative calls, they will leave a card in your letterbox to advise you.

Advanced LED Solutions is not responsible for delivery times and we provide a tracking reference number so you can track your delivery. We want it to arrive as quickly as possible.

Out of Stock Goods / Availability of Goods

Advanced LED Solutions provides the opportunity for customers to purchase our goods. However, just because a product is available for purchase online, does not imply that the good is available for purchase/delivery immediately.

You acknowledge and agree that from time to time, some goods on the website may be out of stock or unavailable and we may not be able to fulfill all or part of your order(s).

If this occurs, Advanced LED Solutions will use reasonable endeavours to either source the good(s), or contact you within ten (10) Business Days to either arrange a full or partial refund, or change your order(s) to replace the good(s) with a comparable product in a similar price range (where available) as agreed with you, or come to an alternative arrangement.

Where a comparable product or alternative arrangement cannot be agreed upon, then we will refund you the price paid for the good(s). Where a good which is the subject of an Order has been withdrawn or suspended from sale and your payment for the good(s) has already been processed, we will use reasonable endeavours to refund any money paid to us in respect of that good within five (5) Business Days from the date that the refund has been agreed upon by us.

Where your Order is affected by an error on the website (for example, in relation to a description of goods, an image, price or otherwise), we will reject the part of the Order that is the subject of the error (at our discretion).

If applicable, Advanced LED Solutions will proceed to fulfill the remainder of your Order in accordance with these Terms and Conditions. If you are not satisfied with the partial fulfillment of your Order, you can return your Order to us in accordance with the Returns Policy.

Your receipt of your refund will depend on the period of time it takes your financial institution to finalise the refund. Advanced LED Solutions is not liable with respect to any loss you or any third party might suffer as a result of any delay in processing your refund.

We reserve the right to withdraw or suspend any good(s) displayed on the website from sale either temporarily or permanently at any time without notice to you. Advanced LED Solutions will not be liable to you for any loss you or any third party suffer as a result of a withdrawal or suspension of availability with respect to a particular good.

Please contact us at hello@advancedled.com.au or alternately on 1800 354 566.

Colours

We have done our best to display as accurately as possible the colours of the products shown on this website. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.

Some goods will only show one colour even though on the website it has multiple colour options.

The colour of the goods displayed may not represent the actual colour of the goods. Please refer to the goods description as to the colour you will be purchasing.

Colours may also variety due to the brand of material and improvement updates.

Your Account

Advanced LED Solutions does not require that you register in order to view its products.

Our system will hold details of your contact and sales transactions but no credit card details are kept by us. We process credit card transactions through Stripe, Square or PayPal.

Advanced LED Solutions and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Pricing

All advertised prices on this website are for online orders only.

We will always ensure that the prices for all products shown on our website are including GST. Any change in the GST rate shall be automatically applied to the prices of the products.

These prices include shipping and handling costs to Australia, international shipping is available our international shipping is provided by Sadleirs Global Logistics, Fedex or DHL.

Additional Pricing / Costs

Shipping may occur additional charges if you want the goods delivered outside of business hours of one of our delivery partners.

All prices quoted are in Australian Dollars and include local taxes (GST) at the checkout unless stated otherwise.

International orders do NOT pay GST, freight is applicable to all international deliveries, we only charge you our freight cost price, or you can arrange your own pick up and shipping from our warehouse.

Payment

Payment maybe be made by credit card using the ordering facility on this website. We accept AMEX, Visa, MasterCard or Pay Pal.

Our system will hold details of your contact and sales transactions but no credit card details are kept by us. We process credit card transactions through Stripe, Square or PayPal.

To purchase from us over the Internet you must be over 18 years old.

All payments made for an order will receive a tax invoice.

Please be aware that you are responsible for correctly entering all bill and payment methods information requested when paying your bill. If the information is incorrect it may result in your bill remaining unpaid.

While payment services provide a payment reference number acknowledging your payment, your financial institution may subsequently decline the transaction. Therefore, the issue of a payment reference number does not deem payment of the bill to have been finalised.

Should payment be declined then you will need to contact your financial institution.

If you are experiencing billing issues, please contact us on 1800 354 566 or by email on hello@advancedled.com.au

Warranty, Services and Repairs

Advanced LED Solutions warrants all products supplied to be free from defect. Should this not be the case we will replace or repair the item (at our option). Product warranty information is supplied with each product, please retain this and your receipt so if a fault ever occurs you know how to contact us.

To find out more information, if you have a product that is under warranty, which requires fixing, replacing, etc, please contact:

Advanced LED Solutions

1800 354 566

hello@advancedled.com.au

Service & Maintenance

Advanced LED Solutions operates a complete service and preventative maintenance department.

We can provide this facility for goods purchased from us.

We can provide scheduled services.

Repairs

We carry a wide range of parts for the products we stock. We provide a rapid response service.

We can send replacement units for most products we supply within 48 hours of receiving your order.

We can supply via an express courier service. This cost is charged and is limited to destinations where normal freight services exist. Shipping will not happen on public holidays.

Advanced LED Solutions

1800 354 566

hello@advancedled.com.au

Effective Date

The Privacy Policy and Terms and Conditions outlined above was last modified on 1 Jan 2023

Thank you for visiting our site.